Information we collect
When you place an order, create an account, contact us or subscribe to our emails, we may collect your name, email address, phone number, billing and shipping addresses, payment-related information, order history and customer service messages.
When you visit the website we may automatically collect your IP address, browser and device type, operating system, referring website, pages viewed, time on page, and purchase activity, through cookies, pixels, tags and similar technologies.
How we use it
- Process and fulfil orders, and send order confirmations and shipping updates
- Provide customer support
- Improve website performance and analyse traffic and conversions
- Prevent fraud and unauthorised transactions
- Comply with legal obligations
- Send promotional emails where you have agreed to receive them
Payments and shipping
We never store complete payment card information on our servers. Payments are handled by third-party payment providers under their own privacy policies. To deliver your order we share your name, shipping address, phone number and the order details needed for delivery with our shipping and logistics providers.
Cookies
We use a cookie to remember that you confirmed you are 21+ and accept our research-use terms, a cookie for your cart, and analytics and advertising tags (deployed through Google Tag Manager) to measure website and advertising performance.
Sharing and security
We share information only with service providers that help us run the store (payments, email, shipping, hosting, analytics and advertising), when required by law, or as part of a business transfer such as a merger or sale. We use commercially reasonable safeguards to protect personal information, though no method of transmission or storage is completely secure. We keep personal information only as long as needed to fulfil orders, keep business records, meet legal obligations and resolve disputes.
Age restrictions
The website is intended only for people who are at least 21 years old. We do not knowingly collect personal information from anyone under 21.
Your choices
You can unsubscribe from marketing emails at any time with the link in each email; we may still send transactional emails about your orders. Depending on where you live (for example California under the CCPA/CPRA, or the EEA and UK under the GDPR), you may have the right to access, correct or delete your personal information. To make a request, contact info@feelgoodpeptides.com — we may verify your identity first.
Contact
Questions about privacy: info@feelgoodpeptides.com.